communication & customer orientation
inkl. MwSt., kostenloser Versand
Lieferzeit 1 - 3 Werktage
A digital self-study course
in 6 chapters
Rediscover communication and customer focus – through Sarah’s extraordinary journey.
For everyone who wants to dramatically improve their communication skills.
Misunderstandings within the team? Customers who feel unheard? Communication is the key to everything – yet we often struggle with the simplest things.
This course is different. No boring technical jargon, no PowerPoint slides. Instead, you’ll join Sarah on her journey: she’s heading off on vacation but encounters funny, quirky, and thought-provoking situations along the way. Through her experiences, you’ll learn everything you need to master clear, empathetic, and successful communication.
Time Commitment
This self-study course takes approximately 6 hours to complete.
Storytelling with Added Value
Learn through Sarah’s adventures – practical and engaging.
• Read & Listen: No visual overload, just memorable stories that stick.
• Exercises & Tests:
Immediately apply what you’ve learned for real progress and maximum transfer.
• Effective Theory: Scientifically grounded and proven methods that truly help in everyday life.
• Includes a 75-page PDF guide for download with all the content, exercises, and tests.